RANT: KS Motorsport

How was the service that you received...this is the place to rave or rant...
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alexdekoker
GTI Driver
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RANT: KS Motorsport

Postby alexdekoker » Tue Jan 23, 2018 5:02 pm

Wow, never in my life have I experienced such disgusting service from a "company"
I ordered an exhaust cutout for my Golf GTI about 2-3 months ago, product was delivered, plugged it into my car to test and it was dead. Sent Karl a message he said he will replace the unit tomorrow. Tomorrow came and there was an excuse as to why he couldn't make it, next day another excuse and the next, and the next. A week later I get the replacement. It works, happy days. I ask Karl for an Invoice for the product I purchased. He just reads the message. This goes on for about a week and a half. I call him he says he will send it today (he didn't). Got the invoice 2 weeks after I asked for it. Well done!

Yesterday I was driving home and all of the sudden the exhaust made a weird noise, I pull over immediately and check it out.
The electric motor that turns the valve has fallen off. I immediately messaged Karl as this is a clear factory fault. Convo below...

Image
Video from chat



As you can see in the chat, it was installed at Powerflow Exhausts, the place he recommended
There is no visible damage on the unit itself, car is stock height so I don't see how a speed bump could cause damage

Upon removing the unit I noticed the the electric motor was not not secured to the housing using screws but was rather glued on
Image

Karl is says that the unit came with screws, it didn't and even if it did why would I remove them?

Recommend you stay away from KS Motorsport!
Current: Golf 6 GTi Edition 35 Revo Stage 2
Ex: 1.6 Polo Comfortline (9n3)

K_S
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Re: RANT: KS Motorsport

Postby K_S » Wed Jan 24, 2018 8:57 am

Not cool at all!, I hope you come right with this...

Btw, KS Motorsport is not my business :lol:
A NIGHTMARE ON ANY STREET

Moolz
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Re: RANT: KS Motorsport

Postby Moolz » Wed Jan 24, 2018 12:39 pm

K_S wrote:Not cool at all!, I hope you come right with this...

Btw, KS Motorsport is not my business :lol:


You are in the Dhundas business isnt?
01' Mk1 - 1.6i (76kw / 140nm - RBTS)
12' Mk6 - GTI

K_S
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Location: JHB - Where the air is thin and the Roc's are fast.
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Re: RANT: KS Motorsport

Postby K_S » Wed Jan 24, 2018 1:24 pm

Moolz wrote:
K_S wrote:Not cool at all!, I hope you come right with this...

Btw, KS Motorsport is not my business :lol:


You are in the Dhundas business isnt?


Correct.. business is slow lately... :lol:
A NIGHTMARE ON ANY STREET

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s3 Freak
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Re: RANT: KS Motorsport

Postby s3 Freak » Wed Jan 24, 2018 9:25 pm

But whyyy
2009 G5 GTI DSG - FR&R Tuned
12.7 @ DragWars17
12.6 @ TunerWars18 Round 1 :transform:

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Kaas84
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Joined: Tue Feb 17, 2015 7:00 am

Re: RANT: KS Motorsport

Postby Kaas84 » Thu Jan 25, 2018 6:05 am

[/quote]You are in the Dhundas business isnt?[/quote]

LOL :rofl:
Current
2017 Limestone Grey MK7 GTI- (stock for now)
Ex Rides
2015 VW POLO 6R GTi- (DP and Intake) :grin:
2014 VW POLO 6C 1.2TSi Highline (81Kw) :)
2012 VW POLO Vivo 1.6 Trendline (Ashamed) :facepalm:
2005 VW POLO 9n - TDi REVo Stage 2

greenb
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Re: RANT: KS Motorsport

Postby greenb » Thu Jan 25, 2018 11:11 am

K_S wrote:
Moolz wrote:
K_S wrote:Not cool at all!, I hope you come right with this...

Btw, KS Motorsport is not my business :lol:


You are in the Dhundas business isnt?


Correct.. business is slow lately... :lol:

Lol


Sent from my iPhone using Tapatalk
Golf 5 gti
Stealth tuned!
:cheers:

Moolz
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Posts: 464
Joined: Tue Apr 24, 2012 9:08 am

Re: RANT: KS Motorsport

Postby Moolz » Thu Jan 25, 2018 1:15 pm

Any updates on this matter?


K_S happy birthday by the way. Wishing you another year of non MSA Dhundas production!
01' Mk1 - 1.6i (76kw / 140nm - RBTS)
12' Mk6 - GTI

K_S
Stage 2 +
Posts: 1167
Joined: Mon Aug 31, 2009 9:43 am
Location: JHB - Where the air is thin and the Roc's are fast.
Contact:

Re: RANT: KS Motorsport

Postby K_S » Thu Jan 25, 2018 2:50 pm

Moolz wrote:Any updates on this matter?


K_S happy birthday by the way. Wishing you another year of non MSA Dhundas production!


Thanks! :salut:
A NIGHTMARE ON ANY STREET

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alexdekoker
GTI Driver
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Re: RANT: KS Motorsport

Postby alexdekoker » Thu Jan 25, 2018 2:54 pm

Updates? From Karl? lol

Jokes aside I have made contact with the supplier who will investigate further with KS Motorsport
Current: Golf 6 GTi Edition 35 Revo Stage 2
Ex: 1.6 Polo Comfortline (9n3)


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